Citrix VDI Support Specialist

Our client is seeking a Citrix VDI Support Specialist to support, maintain, and enhance their virtual desktop environment, with a primary focus on Citrix Virtual Apps and Desktops.

Requirements

• Design, develop, and maintenance of the virtual environment.
• Administer and update multiple virtual images within Citrix Virtual Apps and Desktops.
• Partner with IT Support and Application teams to evaluate new applications, updates, and required adjustments.
• Identify and implement image updates to improve security, standardization, stability, and user experience.
• Plan and execute virtual image upgrades across development, test, and production environments with minimal disruption.
• Document and communicate all changes following established change-management procedures.
• Provide Tier 2 support for virtual environment issues, ensuring timely and effective resolution.
• Create training materials and deliver knowledge transfer to IT Support teams.
• Follow established standards and best practices while looking for ways to continuously improve processes and performance.

Benefits

• Collaborate with skilled IT professionals and contribute to a stable, secure virtual environment.
• Opportunities to shape standards, improve processes, and drive optimization across the VDI ecosystem.
• Play a key role in ensuring reliable and efficient virtual experiences for teams across the organization.