Premium Guest Services (Game Day)

The Premium Guest Services program offers students hands-on experience in the sports and entertainment industry through gameday operations and guest service within Ford Field premium spaces.

Requirements

• Welcome and assist guests entering premium areas, escorting them to their designated spaces.
• Communicate and document guest arrivals, feedback, and any concerns
• Provide support with stadium inquiries, wayfinding, mobile ticketing, and general guest needs
• Deliver exceptional guest service while fostering a positive atmosphere and maintaining the exclusivity of premium spaces