Onsite AV Service Support Technician

Role Overview

The ADOPT Onsite AV Service Technician provides crucial support for technical system needs at a client site, focusing on client relationships, technical skills, and system maintenance.

What You Will Do

Function as an AV support technician, perform routine maintenance and repair of systems and equipment, and resolve system/equipment faults.

Why It Might Be a Fit

The ideal candidate has 1-3 years of commercial AV support experience, excellent client relationship management, and technical skills.

Requirements

• High school diploma or equivalent
• 1-3 years of commercial AV support experience
• Video conferencing, unified communications, and collaboration platforms experience
• Face-to-face client technical systems support experience
• Superior client relationship management
• Ability to manage stress in high-stakes situations
• Forward-thinking individual, with diligence and efficiency in multi-tasking
• Excellent communications and client service skills, with consistent follow-through
• Detail-oriented and technically savvy

Benefits

• Multiple medical plan options
• HSA & HRA company contributions
• Dental coverage
• Vision plans
• Company-paid benefits
• Basic Life, AD&D
• Short-Term and Long-Term Disability insurance
• Employee Assistance Program (EAP)
• Generous paid time off
• 401k with company match
• Paid maternity leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Commuter benefits