Customer Support Advisor (CSA)
DO NOT USE ALL JOBSNew York, United States
Posted May 14, 2025
Full Time
About the Company
United Ag Turf is a John Deere dealership operating multiple locations across the Northeast, offering parts, sales, and service to commercial, construction, agricultural, and consumer customers. The company focuses on exceptional customer service and expanding the John Deere brand in the region.
Job Description
United Ag & Turf NE is seeking a Customer Support Advisor to support customers in the Northeast. The role involves providing equipment management solutions, driving sales, and ensuring customer satisfaction. The company offers comprehensive benefits, growth opportunities, and a good work-life balance.
Requirements
- Research parts in appropriate John Deere systems.
- Maximize product support sales.
- Perform regular undercarriage inspections.
- Maintain customer service excellence.
- Work with territory sales reps.
- Develop new product support business.
- Maintain knowledge of product line and offerings.
- Monitor customer needs.
- Keep track of customer contacts.
- Be cognizant of product trends.
Benefits
- Medical
- Dental
- Vision
- 401K Match
- Referral Bonus
- Paid PTO
- Employee Assistance Program
- Paid Company holidays
- Company Paid Life Insurance
