Customer Support Advisor (CSA)

United Ag & Turf NE is seeking a Customer Support Advisor to support customers in the Northeast. The role involves providing equipment management solutions, driving sales, and ensuring customer satisfaction. The company offers comprehensive benefits, growth opportunities, and a good work-life balance.

Requirements

• Research parts in appropriate John Deere systems.
• Maximize product support sales.
• Perform regular undercarriage inspections.
• Maintain customer service excellence.
• Work with territory sales reps.
• Develop new product support business.
• Maintain knowledge of product line and offerings.
• Monitor customer needs.
• Keep track of customer contacts.
• Be cognizant of product trends.

Benefits

• Medical
• Dental
• Vision
• 401K Match
• Referral Bonus
• Paid PTO
• Employee Assistance Program
• Paid Company holidays
• Company Paid Life Insurance