Customer Service Representative

DocMagic is a leading provider of digital solutions for the eMortgage industry. We are seeking a Customer Service Representative to provide effective and efficient service to internal and external customers. The position requires in-depth knowledge of DocMagic products and services and a friendly and positive attitude when answering calls and assisting customers.

Requirements

• High School degree or higher
• 2 years of customer service experience
• 2 years of computer knowledge and communicating on a phone
• 2 years experience working with Excel, Word, and Outlook
• Mortgage industry experience and knowledge preferred

Benefits

• Comprehensive health coverage
• Paid time off
• Company-paid holidays
• 401K with company matching
• On-site wellness classes
• Snacks
• Monthly food trucks