Technical Support Representative I
DocMagicTorrance, California, United States
Posted April 8, 2026
46000 - 56000 USD
Full Time
About the Company
DocMagic is the leading provider of digital solutions for the eMortgage industry, including regulatory compliance, document generation, eSignature, and complete eClosings.
Job Description
DocMagic is a leading provider of digital solutions for the eMortgage industry, and they are looking for a Technical Support Representative I to join their team. The role involves providing first-level technical support, troubleshooting issues, and escalating complex problems to higher support tiers.
Requirements
- 1–2 years of experience in a technical support or customer service role
- Detail-oriented, excellent at following documentation and checklists
- Familiarity with troubleshooting processes and basic technical terminology
- Strong verbal and written communication skills
Benefits
- Comprehensive health coverage
- Paid time off
- Company-paid holidays
- 401K with company matching
