Implementation Specialist II

The Implementation Specialist promotes DSS Inc.'s mission by providing the highest level of care and training to our clients. Supports and trains our clients in various situations related to the learning and use of our products and services.

Requirements

• Prior EMR / EHR implementation
• Skilled in client process and training activities with 100% client focus and strong commitment to following up on client issues until resolution
• Ability to identify the importance or impact of issues and situations occurring within a client's workflow process and takes appropriate actions to suggest or introduce alternative processes or resolutions
• Ability to effectively organize time while identifying barriers to progress, proposing solutions and setting priorities
• Excellent listening skills and clear and concise presentation skills
• Proficient in Microsoft Office Products (Word, Excel, PPT)
• Aptitude for understanding technical processes and the ability to learn new software as needed
• Hands on implementation experience in a hospital or clinical setting

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Generous Parental Leave
• Health Insurance