Tech Support

Role Overview

Troubleshoot system issues and ensure high availability and performance of HPE NonStop systems. Participate in on-call rotations and provide support during off-hours as needed. Contribute to system upgrades, migrations, and performance tuning initiatives.

What You Will Do

Troubleshoot system issues, develop and maintain scripts and utilities, and participate in on-call rotations.

Why It Might Be a Fit

Should be able to work in a challenging environment, be a team player, and work flexible hours. Excellent communication skills necessary.

Requirements

• Minimum 2 years of hand-on experience on HPE nonstop systems in Guardian as well as OSS environments.
• Knowledge of NonStop system software components and DSM/SCM including reviewing SPRs and how they apply to a given OS version.
• Knowledge of HPE Nonstop hardware platform
• Knowledge of ODBC and JDBC protocols.
• Knowledge of TAL, COBOL, TACL
• Knowledge of SQL/MX, SQL/MP, Enscribe databases
• Knowledge of PCI Security Standards and data protection
• Working knowledge of IBM MQ for NonStop
• Knowledge of Secure DPS from comForte
• Knowledge of Xygate Merged Audit and other products from Xypro
• Knowledge of Utimaco hardware encryption device

Benefits

• Accommodation of special needs for qualified candidates
• Reasonable accommodation for qualified individuals with physical and mental disabilities