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Job description
Provides optimal customer experience, processes customer requests, and generates new business through customer service initiatives. Works in a fast-paced environment with multiple currencies and languages.
Accurately process customer requests, research and expedite customer requests, provide price and delivery quotes, and monitor delivery dates and product quality.
Requires effective time management, planning, and organizing skills, as well as professional verbal and written communication skills in local language and other required languages.
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Education • Corporate Services • Tech, Software & IT Services
Export Akademie Baden-Württemberg (EABW) is a training, consulting, and research organization dedicated to accelerating the global adoption of green technologies and sustainable business practices. Founded in 1983, EABW empowers companies to succeed in international markets through specialized programs in global business development, digitization, and SDG-aligned technology transfer. They offer a comprehensive suite of services, including market analysis, export support, leadership development, and innovation management, all underpinned by their proprietary IMLead® methodology. EABW distinguishes itself through its focus on building sustainable ecosystems and fostering international collaboration. The organization actively initiates green projects, establishes competence centers, and provides capacity building – including dual education programs and certifications like the MLead® Technology Transfer Professional – to drive green industrialization and support the development of local value chains. Professionals seeking to contribute to a sustainable future will find opportunities to impact global markets and cutting-edge technology transfer initiatives.