Operations Associate (2026-2027)

We are looking for an Operations Associate to be responsible for smoothly running our reception desk and supporting our Director of Operations with facilities, technology, and compliance needs. The Operations Associate will play a vital role in ensuring that the school's non-instructional operations run smoothly and efficiently, and support all office functions by providing prompt, courteous, and thorough service to callers, visitors, and staff.

Requirements

• Hold yourself to the highest professional and ethical standards and model integrity in your work.
• Thrive in diverse communities and enjoy building strong, positive relationships with students, families, and colleagues.
• Embrace both the excitement and the challenges that come with being part of a growing organization.
• Bring experience in customer service, human resources, or school operations, with a strong commitment to delivering excellent support.
• Be proficient with Google Workspace and Microsoft Office Suite and eager to expand your technical skills.
• Have a growth mindset—ready to learn new systems, take on new responsibilities, and continuously improve.

Benefits

• Twelve annual, accrued paid time off days to use in addition to the school breaks and holidays
• Medical, dental, and vision insurance coverage (employee pays semi-monthly contribution)
• A 403(b) retirement savings plan with an employer-paid contribution after one year
• Life insurance, paid parental leave, short-term and long-term disability coverage
• Pre-tax commuter and transit plans
• Flexible spending health reimbursement accounts
• Longevity and referral bonuses for eligible employees based on years of service and successful referrals
• Eligibility for federal student loan forgiveness
• East Harlem relocation reimbursement
• Annual reimbursement for qualifying tuition or external professional development