Senior Revenue Operations Analyst

Role Overview

As a Senior Sales Operations & Salesforce Analyst, you will play a critical role in supporting the daily operations of the sales organization. This role is heavily focused on Salesforce administration, sales process execution, pipeline management, contract coordination, and enabling Sales Representatives to operate efficiently throughout the entire sales lifecycle.

What You Will Do

You will own and manage Salesforce CRM administration, assist with account updates, pipeline maintenance, contract coordination, reporting requests, sales process questions, and troubleshooting CRM issues. You will also support the end-to-end sales process from lead intake through contract execution and post-sale operational handoffs.

Why It Might Be a Fit

This position requires a highly organized, proactive individual who thrives in a fast-paced sales environment and enjoys collaborating directly with Sales Representatives and cross-functional teams. You will have the opportunity to continuously improve Salesforce workflows, automations, and operational procedures to increase efficiency, improve rep adoption, and enhance overall sales execution.

Requirements

• Bachelor’s degree in Business Administration, Operations, Communications, or a related field
• 5+ years of experience in Sales Operations, Revenue Operations, CRM Administration, or a related operational support role
• Strong hands-on experience with Salesforce CRM administration, workflow management, reporting, dashboards, and user support
• Experience supporting a fast-paced sales organization with direct interaction and partnership with Sales Representatives
• Familiarity with contract coordination, pipeline management, forecasting, and sales process administration
• Strong organizational skills with exceptional attention to detail and ability to manage multiple priorities simultaneously
• Proficiency in Microsoft Excel and Google Sheets; experience with reporting and dashboard tools is a plus
• Excellent communication and interpersonal skills with the ability to collaborate across departments and support executive stakeholders

Benefits

• Target bonus
• Restricted stock units
• 401(k) eligibility
• PTO
• Parental leave
• Medical benefits
• Financial benefits