ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations. This Senior NOC Engineer role is responsible for 24x7 system and infrastructure monitoring, initial troubleshooting, and incident management for our global client base.
Requirements
- Bachelor’s degree in information technology, Computer Science, or a related field.
- 5+ years of experience in system monitoring, NOC operations, or managed services environments.
- Experience of at least 2 years as NOC Engineer.
- Excellent communication skills with a strong ability to articulate technical information to non-technical people.
- Strong problem solving and troubleshooting skills required.
- Good experience in Configuration, management & monitoring of routers, switches, Cisco ASA, FTD’s, Palo Alto firewalls, Meraki, WLCs.
- Strong experience in the support servers/workstations including Active Directory, LDAP, WMI, and SNMP of windows and linux environments.
- Strong experience working with cloud platforms solutions such as Azure, AWS, Google, Microsoft 365 suite and Microsoft Office products including Outlook, Excel, Word, PowerPoint, and SharePoint.
- Strong experience with physical & virtual server-related technology: RAID/Storage, SAN, OS, etc.
- Strong experience with virtualization solutions, Hyper-V & VMWare.
Benefits
- Competitive compensation package
- Amazing team around the world
- Employee empowerment
