Lead Platform Engineer - Servicenow

Join the ServiceNow Platform Operations team as a Lead Platform Engineer to implement and execute solutions on the ServiceNow platform, leveraging best technical practices to deliver out-of-the-box and custom solutions to customers. We are looking for a team member with leadership experience who is innovative, eager, driven and motivated to rise to the challenges of a continuously evolving technological industry, and who wants to make an impact on the user experience of the businesses globally.

Requirements

• Manage and maintain the ServiceNow Platform, including configuration, customizations, and day to day Administration tasks.
• Help design, develop, and implement new features, modules, and functionalities with ServiceNow to enhance business processes and workflows.
• Monitor System performance, troubleshoot issues, and implement corrective actions to ensure optimal uptime and system availability.
• Create and maintain technical documentation, including system design diagrams, process flows, and configuration details
• Stay knowledgeable of emerging ServiceNow features, capabilities, and best practices, and help recommend innovative solutions to drive continuous improvements.
• Help lead cross-functional collaboration to deliver platform enhancements
• Help Mentor and coach team to foster professional growth, technical excellence, and team cohesion