Job description
EdgeTier is a company that empowers customer care teams by combining AI, automation, and human expertise. They're looking for a Senior Software Engineer to join their backend team and contribute to their mission to revolutionize customer service.
Company
Tech, Software & IT Services
EdgeTier is a leading provider of customer support analytics, using AI and natural language processing to analyze real-time interactions and uncover actionable insights. The company helps support teams resolve issues faster, improve performance, and drive business impact. With clients like Abercrombie & Fitch and TUI Global, EdgeTier is recognized for its innovative approach to transforming customer support into an insights engine.