
Job description
Edgewater is seeking an End User Support Technician to support a major national laboratory. The role involves providing basic field support, preparing functional requirements and specifications for hardware acquisitions, and providing support for on-the-spot diagnostic evaluations.
Provide basic field support, respond to system user requests, perform on-the-spot diagnostic evaluations, and train users on system operation.
Must possess an Associates degree plus two (2) years of related experience, or five (5) years of related experience. Must be a U.S. Citizen and possess a Dept. of Energy Clearance (L or Q) or have the ability to obtain & maintain this clearance level throughout the life of the contract.
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Tech, Software & IT Services • Public Administration
Edgewater Federal Solutions, founded in 2002, is a leading IT consulting firm specializing in federal government contracting. With deep expertise in information technology solutions, enterprise systems engineering, program/project management, and cyber security, Edgewater offers unparalleled services to support major federal organizations. The company's success is driven by its highly qualified team with top secret clearances and advanced certifications, combined with competitive compensation and a stable corporate culture that fosters loyalty and commitment.