Team Leader

Role Overview

This is a fully remote role that oversees client relations and support efforts, leading a team of Account Managers and Virtual Assistants to deliver high-quality client support. The Team Lead will provide ongoing feedback, performance management, and professional development for team members.

What You Will Do

Responsibilities include executing, efficiency, and scalability, overseeing client relations, leading and developing a team, providing feedback and performance management, and ensuring client satisfaction and retention.

Why It Might Be a Fit

The ideal candidate will have 4+ years of experience in people management and client relationship management, with a strong ability to organize and prioritize work, adapt systems and tools, and possess business acumen.

Requirements

• High school diploma or equivalent
• 4+ years experience in people management and client relationship management
• 3+ years experience in the professional services industry
• 2+ years experience in executive administration/executive support
• Expert level in current technologies, including AI tools, project management, desktop sharing, cloud services, internet, and computer
• Strong understanding of how AI can enhance administrative operations, communication, project coordination, and client support

Benefits

• Remote work
• Competitive salary ($65,000 - $75,000 per year)
• Health insurance
• Paid time off
• Professional development opportunities