IT Support Officer

To meet our current corporate needs, we are looking to bring to our team an IT Support Officer. The role involves providing technical troubleshooting for user issues, supporting business-critical software, and handling software installation/upgrades/maintenance, troubleshooting, and configuration of IT equipment.

Requirements

• BSc in Computer Science or a related field degree
• Minimum of three (3) years of experience in a similar position
• Excellent knowledge of Microsoft 365
• Basic knowledge of Networking (LAN/WiFi networks)
• Good knowledge of computer hardware
• Technology literate with basic knowledge of office automation and remote support tools
• Experience in providing application support for business-related software and user-facing applications
• Ability to prioritize tasks and manage multiple incidents

Benefits

• Competitive compensation package
• Private Insurance for you and your family
• Facilities with Parking inside, enticing restaurant and corporate bus
• An extensive training program upon induction and throughout employment
• Prospects for professional growth