Facilities Coordinator

Role Overview

Under general supervision, responsible for all aspects of designated customer accounts, including conducting follow-up and closing functions for open work orders, handling daily customer communications, and ensuring work orders are completed on time.

What You Will Do

Perform administration support, provide technical direction, and supervision to subcontracts, interface with departments, respond to maintenance and repair requests, maintain records and files, and participate in budget/forecast development.

Why It Might Be a Fit

Must be able to work under pressure, make correct decisions with limited input, and communicate effectively with all functions of the Operations Staff and Call Center Operations team.

Requirements

• Associates Degree and/or equivalent experience
• Minimum of two years of experience in facilities maintenance, property management or customer service role
• Experience in managing service delivery for trades labor such as Electrical, HVAC, Plumbing, or Roofing
• Bi-lingual English-Spanish
• Advanced proficiency MS Windows Applications, including MS Excel and Word
• Ability to Type min 50 wpm and have good writing skills
• Professional and friendly demeanor
• Ability to work under pressure and constantly make correct decisions with limited input
• Ability to communicate effectively and efficiently with all functions of the Operations Staff and Call Center Operations team
• Ability to critically think and problem solve
• Ability to maintain a courteous, professional demeanor at all times
• Convey confidence in providing and receiving pertinent information
• Must be punctual, reliable and caring about their work ethic

Benefits

• Competitive salary
• Benefits package