Lead Engineer Site Reliability

Role Overview

As a Lead Site Reliability Engineer at Empower, you'll combine deep technical expertise with team leadership to drive reliability across our financial services platform. You'll lead other SREs in solving complex operational challenges, establish technical standards, and serve as a key advisor to engineering leadership on infrastructure strategy and reliability initiatives.

What You Will Do

Lead cross-functional reliability initiatives, define and evolve SRE best practices, architect enterprise-scale infrastructure solutions, establish Service Level Objectives, lead major incident response, drive strategic improvements to observability, design and implement disaster recovery plans, evaluate and introduce new technologies, and lead the design of foundational infrastructure patterns.

Why It Might Be a Fit

This role requires 6-10 years of experience in Site Reliability Engineering, with demonstrated technical leadership, and expertise in AWS, Kubernetes, Terraform, and observability platforms. You should have strong communication skills, experience mentoring engineers, and a proven track record leading major incidents.

Requirements

• 6-10 years of experience in Site Reliability Engineering (or equivalent)
• Proven ability to lead technical teams and drive complex projects to completion
• Expert-level knowledge of AWS, with experience designing large-scale, multi-region architectures
• Deep Kubernetes expertise, including advanced features, security, and production-scale operations
• Mastery of Infrastructure as Code using Terraform, with experience building shared platforms and frameworks
• Strong software engineering background with production experience in Python and/or Go
• Extensive experience with observability platforms (Datadog, Splunk) and implementing monitoring at scale
• Deep understanding of CI/CD principles and experience implementing enterprise-grade pipelines
• Proven track record leading major incidents and conducting effective postmortems
• Strong communication skills with ability to explain complex technical concepts to diverse audiences
• Experience mentoring engineers and building technical capabilities in teams

Benefits

• Flexible work environment
• Fluid career paths
• Internal mobility
• Purpose, well-being, and work-life balance
• Welcoming and inclusive environment
• Volunteer opportunities