Solutions Consultant

The Solutions Consultant works within the Sales & Marketing organization as a member of the Go to Market Team. They are responsible for guiding clients from initial inquiry/RFP to onboarding and Go-Live of ongoing services. They work closely with the Sales team throughout the buying process, from scope definition and pricing to sales meeting prep and execution, and ultimately through contract signature.

Requirements

• Own RFP/Proposal pricing, scope of services, service level agreements, and operational assignments
• Own sales presentation discussion/support for the system demo
• Provide content and support for all presentation materials, meeting themes, and Empyrean positioning
• Own preparation and performance of operations team members participating in sales activities
• Own the Statement of Work through the contracting process
• Own the handoff from Sales to Operations upon close and before implementation kickoff
• Influence operations team staffing based on client scope and design requirements
• Provide oversight through implementation to ensure alignment of scope to delivery
• Familiarity with health benefits administration products and overall service delivery model
• Proficient with MS Office
• Experience in group presentation settings
• Ability to confidently lead prospective client presentations with or without the assistance of a Sales Representative
• Professional written and verbal communication skills in multiple settings
• Excellent cognitive reasoning, analytical, planning and process development skills
• Exhibit strong business judgment, high level of initiative and competitiveness
• Working experience with regards to project management
• Ability to demonstrate versatile decision making in a fast paced environment
• Relational skill in working as part of a team, collaborating with colleagues, establishing rapport and gaining the trust of others

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan