Customer Support Coordinator
Energy CXChicago, Illinois, United States
Posted March 19, 2026
Full Time
About the Company
Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US.
Job Description
Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. This position is for a Customer Support Coordinator who enjoys solving problems, multitasking, and prioritizing customer experience with a positive attitude.
Requirements
- Act as the liaison between customers, utility companies, energy suppliers, and internal teams
- Provide an unparalleled customer experience through quick, efficient, and clear communication
- Enhance department systems and processes to support scalability and efficiency
Benefits
- PTO
- All major holidays
- Half day on the Wednesday before Thanksgiving
- Thursday & following Friday fully off
- 12/24 - 1/2 Company break
- Health insurance
- Dental insurance
- Vision insurance
- Basic Term Life & AD&D insurance policy
- 401(K) with 20% employer match on up to 5% of salary
- Work from home on Fridays
- 20 work from home days per year
- Wednesday catered lunches
- Gym membership at on-site gym facilities
- Frequent company events
