Manager, Donor Engagement & Stewardship

At Food Banks Canada, our commitment stretches across the nation, supporting and enhancing the work of over 5,500 food banks and community organizations. The Manager, Donor Engagement & Stewardship is responsible for developing and implementing a comprehensive stewardship and recognition program to ensure consistent, meaningful engagement across all individual giving segments. Bilingualism is an asset for all roles at Food Banks Canada.

Requirements

• Completion of an undergraduate degree or equivalent in marketing, fundraising management, public relations, or communications
• Minimum 4 years' professional experience in development/fundraising for a not for profit or charitable organization or marketing management position
• The ability to develop programs related to donor stewardship and recognition
• Demonstrated competency in project development, project management, and issue management
• Well-honed collaboration and multi-stakeholder engagement skills
• Confident, polished, and excellent verbal and written communication skills
• Ability to leverage data analytics and donor insights to guide engagement strategy, enhance personalization, and drive donor retention and growth
• Strong technical skills: learn/understand CMS (content management system), databases (ideally Microsoft Dynamics), e-mail programs (MailChimp and Customer Insights), file sharing (e.g. Dropbox), ability to learn other web-based systems (e.g. analytical tools such as Google analytics and email analytics), knowledge of Adobe design programs is an asset
• Bilingualism (English/French) is an asset