Director, Vendor Management

Role Overview

The Director, Vendor Management is responsible for leading the strategy, performance, and governance of enterprise vendor partnerships. This role drives accountability, operational efficiency, and value realization across external partners, while ensuring alignment with organizational goals and service delivery expectations.

What You Will Do

Lead the end-to-end vendor management strategy, including selection, onboarding, performance oversight, and ongoing optimization; Establish and maintain strong vendor relationships, ensuring alignment with service level agreements (SLAs), KPIs, and contractual expectations; Monitor vendor performance and drive continuous improvement initiatives to enhance quality, efficiency, and outcomes.

Why It Might Be a Fit

Opportunity to lead impactful, enterprise-level initiatives; Collaborative, mission-driven culture; High visibility with senior leadership; Focus on innovation and continuous improvement.

Requirements

• Bachelor’s degree required; advanced degree preferred
• 8+ years of progressive experience in vendor management, operations, or related leadership roles
• Experience managing complex vendor relationships in healthcare, revenue cycle, or outsourcing environments strongly preferred
• Demonstrated ability to lead cross-functional initiatives and influence at a senior level
• Strong analytical, negotiation, and problem-solving skills
• Proven track record of driving performance improvements and operational efficiencies
• Exceptional communication and stakeholder management skills

Benefits

• Comprehensive benefits package
• Time off
• Retirement
• Well-being programs
• Professional certification
• Tuition reimbursement
• Quarterly and annual incentive programs