We are seeking a highly skilled and hands-on Data Center Repair Manager (Breakfix) to oversee and support hardware repair and troubleshooting operations within our data center environments.
Requirements
- Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support
- 5+ years of experience in breakfix support, hardware diagnostics, and repair in enterprise environments
- Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO)
- Demonstrated experience in troubleshooting and repairing server, storage, and network hardware
- Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog)
- Excellent problem-solving skills and ability to work under pressure in high-availability environments
- Strong communication and leadership skills with a customer-focused mindset
- Valid driver’s license and ability to travel between data center sites as needed
Benefits
- Health, Vision, and Dental Insurance
- Meals, snacks, drinks, and desserts provided
- 10 Days of Paid Time Off (PTO) annually
- 12 Paid Holidays
- 6 Sick Days (available after 90 days of employment)
- 401(k) Retirement Plan with a $2,500 company match
