Guest Services & Recreation Supervisor

The Guest Services & Recreation Supervisor plays a critical role in creating a positive first and last impression for resort guests and works with all departments to ensure guests have a great experience during their stay.

Requirements

• Guest services experience
• Prior supervisory or lead experience
• Knowledge of local attractions, transportation options, and resort amenities
• Professional appearance and demeanor
• Strong working knowledge of hotel PMS software, Opera preferred
• Strong organizational skills with exceptional attention to detail
• Excellent customer service and communications skills
• Flexibility to work evenings, weekends, and holidays as business requires
• Ability to prioritize, delegate, and respond in a timely fashion
• Ability to work under pressure, multi-task, and stay focused while maintaining hospitality

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k Matching