Collections Analyst

Role Overview

Manage delinquent accounts, contact customers to resolve outstanding bills, and achieve forecasted collections goals. Work closely with management to reduce significant dollars at risk and improve collection goals.

What You Will Do

Review outstanding bills, contact customers, make outgoing calls, identify customer disputes, and prepare monthly reports on credits and collections.

Why It Might Be a Fit

Recent graduate with a Bachelor’s degree in Accounting or Finance, experience in Customer Service or Credit and Collections, strong organizational and time management skills, and ability to work independently and collaboratively.

Requirements

• Recent graduate with a Bachelor’s degree in Accounting or Finance
• Experience in Customer Service or Credit and Collections areas
• Effective verbal and written communication skills
• Strong organizational and time management skills
• Ability to work independently and collaboratively in a fast-paced environment

Benefits

• Comprehensive health and wellness benefits
• Opportunities for mentorship, continuing education, and focused career goal setting
• Free LinkedIn Learning licenses
• Mentoring Program
• Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development
• Inclusive Workplace
• Policies built on mutual trust and support
• Comprehensive support for international relocations and permanent residency processes