Field Service Engineer

Role Overview

Field Service Engineers play a leading role in supporting the onsite technical needs of Epredia customers. They provide world-class service, perform preventative and corrective maintenance, and troubleshoot technical issues on electromechanical instruments. This is a highly autonomous role with travel up to 5 days a week.

What You Will Do

Provide world-class service to customers, perform preventative and corrective maintenance, use expert troubleshooting skills, manage service call scheduling, and build trust-based relationships with customers.

Why It Might Be a Fit

Ideal candidate has energy and drive, a passion for serving customers, and a growth mindset. They must be able to travel up to 80% and work a rotating On-Call schedule, including weekends and holidays.

Requirements

• Associate degree in Electrical Engineering, Mechanical Engineering, or related scientific field
• Minimum of 2 years of field service experience supporting electronic or mechanical instrumentation
• Experience diagnosing, troubleshooting, and repairing electronic and mechanical equipment
• Experience reading and interpreting schematics, assembly drawings, and wiring diagrams
• Valid driver's license
• Ability to lift up to 50 lbs
• Ability to travel up to 80% to support customer sites

Benefits

• Competitive hourly wage with overtime pay and a bonus plan
• Non-Exempt (FLSA)
• Health and Retirement Benefits
• Paid Holidays
• Company car
• Full in-house training on all products supported