We are seeking a seasoned Senior AI Engineer with deep expertise in AI solution engineering, design and contact center intelligence to join our growing team. In this role, you will design, build, and scale AI-powered systems that transform customer experiences.
Requirements
- Bachelor's degree or 12+ years of software engineering experience.
- Designed enterprise AI solutions and systems
- Designed and developed cloud-native solutions.
- Designed and developed of big data processing solutions using Dataflow/Apache Beam, Bigtable, BigQuery, PubSub, GCS, Composer/Airflow, and others
- Designed and developed micro services using Java, Spring Boot, GCP SDKs GKE/Kubernetes
- Deployed and released software using Jenkins CI/CD pipelines, understand infrastructure-as-code concepts, Helm Charts, and Terraform constructs
- Collaborated with Product with a product mindset
- Led Sprint planning, Sprint Retrospectives, and other team activity
- Implemented architecture decision making associated with Product features/stories, refactoring work, EOSL decisions, and continuous improvements whilst ensuring EHB guidelines
- Created and delivered technical presentations to internal and external technical and non-technical stakeholders communicating with clarity and precision, and present complex information in a concise format that is audience appropriate
- Deep troubleshooting skills with the ability to lead and solve production and customer issues under pressure
Benefits
- Comprehensive compensation
- Healthcare packages
- 401k matching
- Paid time off
- Organizational growth potential through online learning platform
