CALL CENTER REPRESENTATIVE Las Vegas, NV, US
ESRhealthcareLas Vegas, Nevada, United States
Posted January 6, 2026
17.5 - 17.5 USD year
Full Time
About the Company
ESRhealthcare is a staffing firm that connects qualified professionals with executive, healthcare, and IT positions. They provide executive, medical, IT, and special staffing placements, leveraging a broad network of partners to source real job opportunities. Candidates undergo rigorous pre‑screening to ensure optimal matches, and the firm maintains strict confidentiality by submitting personal data only after client approval. ESRhealthcare’s proactive communication and 24/7 availability keep candidates informed throughout the search, while they avoid contacting current employers, focusing on references once a suitable role is identified.
Job Description
The Call Center Representative supports the scheduling and general inquiries of patients through incoming/outgoing calls, providing exceptional customer service and monitoring calls in a timely manner.
Requirements
- High school diploma or general education degree (GED)
- 6 months experience in a customer service role
- Strong communication skills including written and verbal communication
Benefits
- Competitive compensation
- Annual merit increases
- Company sponsored PPO medical plan
- Buy-up option
- Vision and dental plans
- 403(b) retirement plan with employer match
- Generous time-off policy
- Ten (10) paid holidays plus one (1) float holiday
- Company paid life/AD&D
- Long term disability policies