The Client Advisor at ETRO represents the Company towards the customer and is responsible for contributing to the Store's sales performance.

Requirements

Reach and surpass monthly sales goals as determined by Management
Demonstrate, recommend and style the products available; promote personal shopping and advise on styling options
Ensure customer loyalty by collecting customer information and entering it into the database
Follow-up with clients through telephone calls, letters, cards and special announcements
Maintain a Client Book including; sales records, records of all client preferences, colors, sizes and styles as well as records of clients' life events
Handle and rectify complaints, with support of a manager, if necessary
Participate in department meetings, store meetings and all product presentations held in the store
Ensure proper management of assigned products and back stock for which he/ she is responsible
Participate in the inventory process
Collaborate with other colleagues to achieve business objectives
Communicate any pertinent information gathered from customers to Management
Constantly keep up-to-date regarding fashion trends; know and monitor the competition
Regular attendance and punctuality
Ability to professionally interact with management, co-workers and clients
Strong organizational skills, multi-tasking and prioritizing capabilities
Flexibility in schedule and working hours

The Client Advisor at ETRO represents the Company towards the customer and is responsible for contributing to the Store's sales performance.

Reach and surpass monthly sales goals as determined by Management
Demonstrate, recommend and style the products available; promote personal shopping and advise on styling options
Ensure customer loyalty by collecting customer information and entering it into the database
Follow-up with clients through telephone calls, letters, cards and special announcements
Maintain a Client Book including; sales records, records of all client preferences, colors, sizes and styles as well as records of clients' life events
Handle and rectify complaints, with support of a manager, if necessary
Participate in department meetings, store meetings and all product presentations held in the store
Ensure proper management of assigned products and back stock for which he/ she is responsible
Participate in the inventory process
Collaborate with other colleagues to achieve business objectives
Communicate any pertinent information gathered from customers to Management
Constantly keep up-to-date regarding fashion trends; know and monitor the competition
Regular attendance and punctuality
Ability to professionally interact with management, co-workers and clients
Strong organizational skills, multi-tasking and prioritizing capabilities
Flexibility in schedule and working hours

Client Advisor - Cabazon