Patient Account Representative FT (In Person)

As a Patient Account Representative, you'll guide patients through efficient billing and account management, leveraging expertise to process claims, collect payments, and resolve issues.

Requirements

• High School Diploma or GED and relevant experience in medical billing, collections and customer service.
• Computer proficiency with EMRs and Microsoft Office Suite - Excel, Word, Outlook
• Strong understanding of insurance reimbursement procedures and revenue cycle process
• Good analytical skills and a firm grasp of calculations and medical terminology
• Exceptional verbal and written communication abilities (English a must; Spanish a plus)
• Ability to work well independently with limited supervision
• Time management and organization to juggle multiple accounts
• Willingness to work claims, appeals and denials to positive outcomes (40-50 accounts per day)
• Communicate to leadership management areas of concern or areas of improvement
• Update patient demographic information and initiate account adjustments
• Ability to work for extended periods of time on a computer

Benefits

• Paid Time Off
• 401k Matching