Expedient is hiring an entry-level IT Support Associate in their Pittsburgh/Greentree, PA data center. The role offers fully paid training, industry certifications, and hands-on experience with various technical platforms.
Requirements
- Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
- Follow strict security protocols to allow client access requests inside the data center
- Follow shipping and receiving procedures to ensure the secure transport of materials to and from the facility
- Cover the front desk phone, and conduct physical and virtual security checks
- Process and prioritize client and employee technical requests by phone, email or in person
Benefits
- Three weeks of paid time off annually
- Birthday off
- Health holiday for preventive care
- Parental leave
- Top-tier medical, dental, and vision
- Disability and life insurance
- Wellness engagement opportunities
- 401(k) with a generous match
