The Experience Senior Living Team is looking for a Concierge to join their team. The Concierge will provide exceptional customer service to residents, families, and guests, and coordinate various services such as transportation, meal reservations, and package delivery.
Requirements
- Serves as a point of contact for needs, requests, and complaints for all residents, families, guests, vendors, and staff.
- Answers the phone within 3 rings and takes detailed messages with name, date, time, return phone number, and any additional information that is pertinent at the time of the call.
- Coordinates services for residents and their families, including dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation to and from events, appointments, and errand running.
Benefits
- Medical
- Dental
- Vision
- STD/LTD
- Life insurance
- Voluntary life insurance
- 401k with employer matching
- Paid holidays
- Up to 20 days PTO in the first three years
