Software Implementation Specialist

The Software Implementation Specialist will provide product recommendations and configurations, ensure proactive communication to clients and internal staff, and manage enhancement requirements and escalations. The ideal candidate will have a consultative background interfacing with clients and be hands-on technically with our solution(s).

Requirements

• Work directly with customers to define requirements and deploy solutions
• Deliver business analysis and solutions engineering
• Manage multiple projects concurrently
• Act as project manager on behalf of clients
• Provide remote and at times onsite consulting
• Prepare technical objectives
• Serve as the software expert and product specialist
• Act as liaison with the development team
• Identify additional product/services opportunities in customer organization

Benefits

• Professional development opportunities
• Collaborative and inclusive work environment
• Opportunities for career growth and advancement