The Visitor Engagement Supervisor is a multi-department position responsible for supervising daily museum operations, such as membership, ticketing and retail, as well as the programs that support learning experiences for all visitors. The position is responsible for assisting the Visitor Engagement Managers with staff supervision and morale, fiscal responsibilities, sales growth, maintaining supplies and equipment, and providing ongoing training and professional development.
Requirements
- Minimum 1–3 year museum, education, or visitor service, retail, or youth mentorship experience, or equivalent experience in related fields
- Excellent verbal and written communication skills; excellent organizational skills and the ability to handle multiple and dynamic projects in a timely manner; English proficiency
- Leadership ability; diplomatic and decisive; honest and dependable
- Exceptional attention to detail, follow-up and handle multiple and changing tasks
- Exceptional time-management and delegation skills; punctual and reliable
- Ability to work closely and effectively with museum staff & general public, particularly children; ability to build and be part of a team-oriented environment
- Commitment to superior customer service
- Ability and interest in learning exhibits and their scientific principles and communicating these to students, teachers and general visitors
- Pass a Livescan background check
Benefits
- Regular, full-time position
- Benefits
- 37.5 hours per week
- Non-exempt, non-union position
