Lead Valet Attendant

Role Overview

The Guest Service Captain orchestrates the service experience for hotel guests while working alongside coworkers to ensure that the site’s service standards are met or exceeded.

What You Will Do

Opens all vehicle and hotel doors for guests, checks in arriving guests, parks and retrieves vehicles, and maintains accuracy and composure while handling guest complaints and difficult situations.

Why It Might Be a Fit

Must be able to drive manual transmission, speak, read and write Standard English language, and apply reasoning and understanding to carry out instructions.

Requirements

• High school diploma or general education degree (GED)
• Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen
• Must complete the Wheelchair Safety Training course provided by Towne Park
• Six (6) months related experience and/or training; OR equivalent combination of education and experience
• Must have and maintain a valid driver’s license and clean driving record
• Must be able to drive manual transmission
• Must be able to speak, read and write Standard English language
• Must be able to read and comprehend simple instructions, short correspondence and memos
• Must be able to write simple correspondence
• Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates
• Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form
• Must be able to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; must be able to perform these operations using units of American money
• Must be able to understand 24 hour and military time systems
• Must be able to clearly understand rates applicable to time passed

Benefits

• accident insurance
• critical illness insurance
• hospital indemnity insurance
• telemedicine benefits
• 401k retirement savings plan