Lead Valet Attendant

Role Overview

As a Lead Valet Attendant, you will be responsible for orchestrating the service experience for hotel guests, working alongside coworkers to ensure that the site's service standards are met or exceeded. You will be under the direction of the Account Manager and will have additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site.

What You Will Do

Your day-to-day responsibilities will include maintaining a pleasant, friendly, and professional demeanor with all guests, client staff members, and coworkers. You will also be responsible for opening all vehicle and hotel doors for guests, checking in arriving guests, and explaining vehicle parking and retrieval procedures.

Why It Might Be a Fit

This role is a great fit for someone who is able to work in a fast-paced environment, provide excellent customer service, and work well under pressure. You will have the opportunity to make a difference in the lives of our guests and create a positive experience for them.

Requirements

• High school diploma or general education degree (GED)
• Must be at least 18 years of age and be able to pass a criminal background, MVR, and drug screen
• Must complete the Wheelchair Safety Training course provided by Towne Park
• Six (6) months related experience and/or training; OR equivalent combination of education and experience
• Must have and maintain a valid driver's license and clean driving record
• Must be able to drive manual transmission
• Must be able to speak, read, and write Standard English language

Benefits

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• 401k retirement savings plan