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Job description
Responsible for managing complex account servicing tasks related to CH portfolios, including account closure processes, insurance management, compliance reviews, payment processing, and escalated customer support functions.
Review and manage CH Back-End-tagged tickets, process account closure endorsements, handle unblock requests, and post manual payments accurately.
This role requires strong attention to detail, cross-functional communication, and the ability to manage time-sensitive and audit-sensitive requests. The ideal candidate has at least 5 years of experience in mortgage servicing, loan operations, insurance servicing, or financial services.
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