Vacation Rental Specialist (Streamline PMS)
ExtenteamPhilippines
Posted January 28, 2026
Full Time
About the Company
Extenteam is a dynamic company revolutionizing the short-term vacation rental industry, aiming to grow their Monthly Recurring Revenue (MRR) to double their revenue by January 2026.
Job Description
We're looking for a Remote Vacation Rental Specialist to provide outstanding customer service, manage reservations efficiently, and support back-office operations for a Property Management Company Client. The ideal candidate will excel in working independently, communicating effectively in a virtual setting, and ensuring a seamless experience for guests and internal teams.
Requirements
- Excellent written and verbal English skills for phone, text, and email communication
- Previous experience in guest services, reservations, or a related field
- Strong organizational and multitasking abilities
- Ability to work independently in a remote work environment
- Attention to detail and commitment to providing exceptional service
- Ability to show empathy, exhibit patience, and have a customer-centric mindset
- Possess critical thinking and problem-solving skills
- Ability to learn new software quickly and efficiently
- Willingness to ask questions when unclear about a task or process
Benefits
- Competitive Salary
- Remote Work
- Paid Time Off
- HMO Coverage