Vacation Rental Specialist (Streamline PMS)

We're looking for a Remote Vacation Rental Specialist to provide outstanding customer service, manage reservations efficiently, and support back-office operations for a Property Management Company Client. The ideal candidate will excel in working independently, communicating effectively in a virtual setting, and ensuring a seamless experience for guests and internal teams.

Requirements

• Excellent written and verbal English skills for phone, text, and email communication
• Previous experience in guest services, reservations, or a related field
• Strong organizational and multitasking abilities
• Ability to work independently in a remote work environment
• Attention to detail and commitment to providing exceptional service
• Ability to show empathy, exhibit patience, and have a customer-centric mindset
• Possess critical thinking and problem-solving skills
• Ability to learn new software quickly and efficiently
• Willingness to ask questions when unclear about a task or process

Benefits

• Competitive Salary
• Remote Work
• Paid Time Off
• HMO Coverage