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Job description
As a Solutions Engineer, you will act as a technical bridge between our product's capabilities and our customers' business needs. You will support the entire sales and success ecosystem, providing technical guidance and expertise to customers and internal teams.
Your key responsibilities will include technical sales support, customer continuity and retention, and data and analytics advocacy. You will work with sales teams, customers, and internal teams to identify technical requirements, provide custom technical demonstrations, and resolve complex technical hurdles.
We are looking for a candidate with 2+ years of experience in a technical client-facing role, a deep understanding of SaaS platforms, and technical proficiency in REST APIs and SQL. You should be able to communicate complex technical concepts in a simple way and enjoy problem-solving.
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Tech, Software & IT Services • Corporate Services
Factorial HR is an AI-powered all-in-one platform that centralises and automates HR, finance, and IT administrative processes for companies of all sizes across more than 95 countries. Since its founding in 2016 in Barcelona, the company has grown to over 15,000 clients, becoming a European leader in people-process software. Its suite includes time and talent management, recruitment, expense tracking, analytics, and document management, all designed to reduce manual work and provide actionable insights. Factorial’s intuitive interface and data-driven approach differentiate it in the market, enabling businesses to focus on their people rather than paperwork. The company’s rapid expansion and 2022 unicorn status underscore its commitment to delivering a comprehensive, user-friendly solution for modern organisations.