Client Solutions Associate

Role Overview

Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations. They build deep client relationships, promote high user adoption, and ensure smooth user onboarding by providing necessary training.

What You Will Do

Through one-on-one contact with clients, you will form personal relationships with leaders in the financial industry, come to understand their workflows, and develop creative ways to improve their research and analysis. You will partner with clients to understand their business and investment processes and provide solutions using FactSet products.

Why It Might Be a Fit

Client Solutions Associates have a strong interest in Finance and/or FinTech, client centric mindset, and desire to collaborate across teams to create unique and innovative solutions.

Requirements

• Experience or desire to be client facing in a support role
• Proficiency at learning and using new technology
• Exceptional verbal and written communication skills
• Ability to build relationships and work on teams
• Strong analytical and problem-solving abilities
• Strong knowledge of Microsoft Office with Excel skills
• Bachelor’s Degree Conferred by September of 2026

Benefits

• health insurance
• life insurance
• disability insurance
• retirement savings plans
• discounted employee stock purchase program
• paid time off for holidays
• family leave
• company-wide wellness days
• flexible work accommodations