The Arcade Attendant plays a key role in creating a fun, safe, and memorable guest experience at our family entertainment center.
Requirements
- Greet and assist guests with a friendly and helpful attitude
- Operate point-of-sale systems and handle cash, credit, and vouchers accurately
- Stay informed about promotions, returns, exchanges, and security procedures
- Maintain records related to daily sales and transactions
- Monitor arcade floor for safety concerns and address security risks when observed
- Answer guest questions about games, activities, and merchandise
- Load tickets and prizes into machines and restock merchandise displays
- Demonstrate and explain arcade games or products to guests
- Handle guest complaints professionally and escalate when necessary
- Clean games, tables, counters, and shelves to ensure a tidy environment
- Conduct inventory and assist with stocking items
- Troubleshoot and clear token or ticket jams
- Support minor game maintenance and assist with moving games or equipment
- Take out trash and assist with general cleanliness and organization
- Perform any other duties as assigned by the General Manager
