Debt Solutions Administrator

Role Overview

The Debt Solutions Administrator will provide exceptional service to clients while supporting a team of Licensed Insolvency Trustees and Debt Solutions Managers with administrative tasks. This role requires working independently on various files, verifying accuracy, and communicating with clients. The team works remotely across Canada.

What You Will Do

Accurate file input, verifying files for accuracy, developing plans, communicating with clients, and efficiently organizing documentation. Collaborate with other teams, establish relationships with Debt Solution Managers, and perform other duties as required.

Why It Might Be a Fit

This role requires a natural ability to recognize and speak to clients' emotional states, excellent communication skills, and strong attention to detail. Experience in consumer insolvency is highly desirable, and experience with Microsoft Dynamics CRM is an asset.

Requirements

• Post-secondary education or related equivalent experience
• 3 years' experience in an administrative or clerical role
• Previous experience in consumer insolvency is highly desirable
• High computer literacy with Microsoft Office and the ability to learn new programs

Benefits

• Flexible work arrangements
• Generous vacation-wellness days and birthday off
• Extended health and dental coverage, plus virtual doctor services
• Employee Assistance Program and mental health resources
• Company-matching retirement savings plan
• Financial support for professional development
• Annual company events
• Exclusive access to perks and discounts