Sales Coordinator

Role Overview

Ferguson is seeking a Sales Coordinator for post-sales support. The role is responsible for managing purchasing, maintenance, and delivery timelines for orders, and prioritizing work to ensure accuracy and timely processing of orders. The Sales Coordinator will work with customers to resolve issues and improve satisfaction.

What You Will Do

Manage purchasing, maintenance, and delivery timelines for orders, communicate order status via phone and email, prioritize and complete work in order from high priority to low priority, and help improve customer satisfaction.

Why It Might Be a Fit

The ideal candidate will have prior sales and/or customer service experience, proficiency in Microsoft Office, and strong attention to detail. They will be able to learn quickly, multi-task, and communicate effectively both verbally and in writing.

Requirements

• Prior sales and/or customer service experience
• Proficiency in Microsoft Office: Excel, Word, PowerPoint, and Outlook
• Results oriented and service minded
• Strong attention to detail, demonstrated integrity and professionalism
• Ability to learn quickly and multi-task as well organize and prioritize work
• Ability to effectively communicate both verbally and in writing

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming benefits
• Family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities