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Job description
Ferguson is hiring Sales Support Representatives to help customers, solve problems, and learn the business from the ground up. The role involves working together with Sales associates to support customer needs, ensuring delivery of personalized customer service, and coordinating deliveries. The ideal candidate is hands-on, customer-focused, and ready to grow their career.
Responsibilities include working with Sales associates to determine the best products and solutions, ensuring timely quotations and accurate sales orders, coordinating deliveries, and answering sales calls. The role also involves using customer relationship management (CRM) system and phone system effectively.
Ferguson is looking for highly motivated and customer service-oriented individuals with strong sales skills, including the ability to upsell. Prior experience in plumbing, HVAC, or similar trades is a plus, as well as experience with Salesforce and Genesis phone systems.
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Company
Retail & Wholesale
Since 1953, Ferguson has been a leading source of quality supplies for a variety of industries. We are proud to provide world-class products and services to a customer base that is as vast and varied as our inventory. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale, expertise and solutions to provide peace of mind. Ferguson is part of Ferguson Enterprises Inc., which has approximately 36,000 associates across 1,700 locations and serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean. We are Ferguson, and Together We Build Better.