Showroom Customer Service Representative

Ferguson is seeking a Showroom Customer Service Representative to assist customers on the showroom floor, support sales efforts, and provide personalized customer service. The ideal candidate has prior customer service experience, knowledge of plumbing fixtures, lighting, and appliances, and is able to meet goals and build relationships in a team environment.

Requirements

• 2-5 years of prior customer service experience
• Knowledge of plumbing fixtures, lighting, and appliances
• Construction industry experience
• Results oriented, able to meet goals, build relationships, and enjoy a team environment
• Excellent communication, time management, and organizational skills
• Ambition to succeed and self-motivated
• General digital literacy
• Ability to multi-task
• Passion for customer service
• Ability to learn quickly

Benefits

• Health
• Dental
• Vision
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities