The Litigation Specialist is responsible for researching and resolving complex law-related issues, providing specialized customer service, and handling escalated situations that may lead to litigation. This role requires a high level of attention to detail, analytical thinking, and knowledge of all areas of mortgage/consumer loan servicing, legal documents, and physical and systemic loan files.
Requirements
- Bachelors degree or equivalent experience
- Minimum of 3 years experience in Default Mortgage Loan Servicing, Consumer Loan/Lease Servicing and 2 years of related experience as a paralegal, legal analyst or having similar responsibility
- Thorough knowledge of Foreclosure and Bankruptcy Law, Consumer Loan/Lease and Mortgage, Loan Origination, Servicing and Default processes, as well as Investor and State specific guidelines
- Strong organizational skills with ability to multi-task
- Strong communication and interpersonal skills
- Strong attention to detail, mathematical and analytical skills
- Strong problem solving and conflict management skills and ability to apply strategic decision making towards resolving complex issues
- Ability to build and maintain strong and positive working relationship with internal and external business partners
- Must be able to work independently and in varying work environments during business travel while maintaining availability to management and other business partners
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
