Director, ARO Operations

The Director, ARO Operations is an instrumental leader within the AR Optimizer team that will drive operational excellence and continued growth for the business line. As the Director, you will lead the operations in addition to supporting business development, implementation, and customer engagement. In this capacity, you will oversee our ongoing customer relationships, measure and maximize the value we deliver to customers, and support increased scale for the ARO business unit.

Requirements

• 10 + years’ experience as a successful operational leader; to include leading managers in performance planning and development
• 6+ years' experience in Healthcare RCM environment (healthcare technology, healthcare services, EHR/EMR, healthcare information systems, provider operations, Knowledge Source, or healthcare technology utilization)
• A growth minded perspective and vision; ability to think strategically and proactively to provide innovative solutions
• Proven ability to lead others via influence, as well as through direct reporting relationships
• Ability to work and communicate with C-suite level stakeholders (internal and external) to effectively impact decision making, adoption and utilization of solution, and execution against key initiatives
• Strong decision-making skills in the absence of perfect data; deals well with ambiguity and drives innovative approaches to problem solving
• Ability to operate with little to no supervision in a complex and dynamic environment
• Proven experience managing multiple competing priorities, ability to delegate to others
• Exceptional communication, listening, and collaboration skills

Benefits

• Competitive salary
• Benefits
• Supportive team culture