Referral Coordinator
FIRST CHOICE COMMUNITY HEALTH CENTERS INCNorth Carolina, United States
Posted December 16, 2025
Full Time
About the Company
First Choice Community Health Centers Inc., established in 1979 as a non-profit Federally Qualified Health Center (FQHC), is dedicated to providing comprehensive primary health care and dental services to underserved communities in Harnett and surrounding counties. With a mission of excellence and compassion, the organization prioritizes treating patients with respect, dignity, and ethical standards. Emphasizing quality care, FCCHC serves as a vital link for those seeking accessible healthcare.
Job Description
The Referral Coordinator ensures referral and transition coordination activities, coordinates customer service requirements with onsite clinical personnel, and performs key duties in maintaining patient safety and providing accurate information to specialists.
Requirements
- Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety
- Ensure complete and accurate registration, including patient demographic and current insurance information
- Provide appropriate clinical information to specialist, contact review organizations and insurance companies to ensure prior approval requirements are met
- Perform safety and security duties, review details and expectations about the referral with patients
- Assist patients in problem solving potential issues related to the health care system, financial or social barriers
