Client Services Executive

We are looking for a Client Services Executive to act as a key interface between Fiserv and its clients, managing day-to-day service delivery for an assigned portfolio. The role focuses on resolving client enquiries, improving service performance, and building strong, trusted client relationships.

Requirements

• Previous experience in a customer-facing role
• Experience in banking, payment processing, or payments-related customer service is strongly preferred
• Strong client focus with the ability to understand, empathise with, and meet client needs
• Clear, concise verbal and written communication skills
• High attention to detail and quality
• Strong time-management and prioritisation skills
• Self-motivated with the ability to work independently and collaboratively
• Ability to perform under pressure and meet tight deadlines
• Proficient in Microsoft Office and comfortable working in a technology-driven (fintech) environment

Benefits

• We are an Equal Opportunity Employer
• Fiserv does not accept resume submissions from agencies outside of existing agreements